Shipping policy
Shipping Policy
Last Updated: June 15, 2026
Thank you for shopping with DrivePrimeSupply. We are committed to providing a smooth and reliable shipping experience for all customers.
Free Shipping
DrivePrimeSupply proudly offers FREE shipping on all orders. No minimum purchase is required unless otherwise stated during promotional events.
Order Processing Time
Orders are typically processed within 1–3 business days after payment is received and verified. Processing times may vary during holidays, high-demand periods, or due to supplier availability.
Shipping Time
Estimated delivery times are generally:
-
United States: 7–15 business days
-
International Orders: 10–25 business days
Please note that delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information when available. Tracking updates may take several days to appear after shipment.
Multiple Shipments
As a dropshipping business, products may be shipped from different suppliers or warehouses. If you order multiple items, they may arrive in separate packages and at different times.
Shipping Delays
While we strive to deliver orders promptly, DrivePrimeSupply is not responsible for delays caused by:
-
Shipping carriers
-
Customs processing
-
Severe weather conditions
-
Natural disasters
-
Supply chain disruptions
-
Incorrect shipping information provided by customers
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout. DrivePrimeSupply is not responsible for packages lost, delayed, or delivered to an incorrect address due to customer error.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier and supplier to help resolve the issue.
International Shipping
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local government. These fees are not included in the purchase price.
Contact Us
If you have any questions regarding shipping or your order status, please contact our customer support team through the contact information provided on our website.
Thank you for choosing DrivePrimeSupply.